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Outbound Call Center
It has been a great challenge for the companies to contact the right customer at the right time. They have to maintain the data of customers who asks for a call back or may be busy at the time of calling. Almost 90% of the valid customer’s interest will go outdated if proper outsourcing is not provided.
Inbound Call Center
The most important role of an organisation is to never miss out the client who comes forward to enquire the service or product. We provide a professionally dedicated service to keep your customers on track. Either there may be customers looking for service help for a product or may appreciate the service provided.
Outbound Call Center
It has been a great challenge for the companies to contact the right customer at the right time. They have to maintain the data of customers who asks for a call back or may be busy at the time of calling. Almost 90% of the valid customer’s interest will go outdated if proper outsourcing is not provided.
Dialer Sells
Increase your call quality by installing our top dialer systems, these devices have been known for customer satisfaction and we continue to provide you with quality devices.
Web Design
We have provided website design to more than 5,900+ businesses across hundreds of industry sectors. We pride ourselves on our exquisite website design skills
Help & Support
Our 24/7 remote IT support services supports the IT system management of organizations, businesses and companies; from network installation to server support. We do it all.
Our Services
Call Center VOIP
VoIP is an acronym that stands for Voice over Internet Protocol. This technology enables users to make and receive phone calls using an internet connection instead of a traditional phone line. On its own, voice over IP is not a perfect solution for businesses; but combined with a virtual PBX (private branch exchange), which adds capabilities like voicemail, call routing, and more, it can be incredibly powerful for professional communications.
A VoIP call center is a call center that uses VoIP to manage a higher volume of calls via digital telephony. Apart from this basic definition, there are different ways that VoIP technology can be applied by call and contact centers to manage both incoming and outbound calls.
Dialler System
Wishtel wireless limited's dialer is an automated solution that allows agents to connect with potential customers. The tool filters out calls that aren’t answered, sent to voicemail, disconnected or busy. With our dialer at work, your agents can focus on meaningful conversations and not on dialing numbers.
In other words, Wishtel Wireless's dialer makes the best of all your outbound campaigns by boosting agent productivity, accelerating sales and increasing customer satisfaction.
Outbound Call Center
It has been a great challenge for the companies to contact the right customer at the right time. They have to maintain the data of customers who asks for a call back or may be busy at the time of calling. Almost 90% of the valid customer’s interest will go outdated if proper outsourcing is not provided.
Inbound Call Center
The most important role of an organisation is to never miss out the client who comes forward to enquire the service or product. We provide a professionally dedicated service to keep your customers on track. Either there may be customers looking for service help for a product or may appreciate the service provided.
Outbound Call Center
It has been a great challenge for the companies to contact the right customer at the right time. They have to maintain the data of customers who asks for a call back or may be busy at the time of calling. Almost 90% of the valid customer’s interest will go outdated if proper outsourcing is not provided.
Dialer Sells
Increase your call quality by installing our top dialer systems, these devices have been known for customer satisfaction and we continue to provide you with quality devices.
Web Design
We have provided website design to more than 5,900+ businesses across hundreds of industry sectors. We pride ourselves on our exquisite website design skills
Help & Support
Our 24/7 remote IT support services supports the IT system management of organizations, businesses and companies; from network installation to server support. We do it all.
Inbound Call Center
Wishtel Wireless limited’s inbound call center software solution provides a unified agent desktop, a cross channel view, CTI & CRM view, enabling your Agents to have contextual inbound interactions. As agents have access to customer information like previous interaction history, contact information, it enables them to understand the customer context and have smart conversations with customers.
Outbound Call Center
Outbound Call Center Services are important as they allow your business to reach either its customers or its prospective customers that it is looking to convert. In order to reduce the cost of operations and to focus on their core competencies, businesses choose to outsource these services to outsourcing companies that have relevant experience and good track record for providing outbound services.
Wishtel Wireless Limited’s outbound services give your business the extra edge needed to enhance its revenues and grow their existing customer base.
DID/Toll Free Numbers
We provide the largest coverage of toll-free virtual phone numbers. Currently we cover 85 countries and 4567 area codes worldwide. -Port your existing phone number
Help & Support
Our 24/7 remote IT support services supports the IT system management of organizations, businesses and companies; from network installation to server support. We do it all.